Last Updated: July 6, 2026

Welcome to our website. We provide countertop fabrication, design, and installation services to homeowners and businesses in Round Rock, Texas and the surrounding Central Texas area. This Privacy Policy explains how we collect, use, disclose, and protect the information you share with us when you visit our website, request a quote, or work with us on a countertop project.

By using our website or services, you agree to the practices described in this policy.

 

Information We Collect

When you contact us for a countertop consultation, request an estimate, or schedule an installation, we may collect:

  • Contact details such as your name, mailing address, email address, and phone number
  • Project information, including your property address in Round Rock, TX (or elsewhere in our service area), countertop material preferences (granite, quartz, marble, laminate, etc.), room dimensions, and design specifications
  • Payment and billing information when you purchase materials or services from us
  • Photos or measurements of your kitchen, bathroom, or other spaces submitted for quoting purposes
  • Website usage data, including IP address, browser type, pages visited, and referring website, collected automatically through cookies and similar technologies

 

How We Use Your Information

We use the information we collect to:

  • Provide countertop estimates, design consultations, and installation services
  • Schedule site visits, measurements, and installation appointments
  • Process payments and maintain accurate billing records
  • Communicate with you about your project, including scheduling updates and follow-ups
  • Improve our website, services, and customer experience
  • Send promotional offers or newsletters, where you have opted in to receive them
  • Comply with applicable legal, tax, and regulatory obligations

 

Retention and Deletion

We retain personal and project information only for as long as necessary to fulfill the purposes described in this policy, including:

  • Active projects: Information is retained throughout the duration of your countertop project and for a reasonable period afterward to support warranty claims, follow-up service, or billing inquiries.
  • Financial and tax records: Invoices and payment records are retained in accordance with applicable state and federal recordkeeping requirements, typically for several years.
  • Marketing contacts: If you have subscribed to communications, we retain your contact information until you unsubscribe or request deletion.

Once information is no longer needed for these purposes, we securely delete or anonymize it. You may request deletion of your personal information at any time by contacting us using the details below, subject to any legal obligations that require us to retain certain records.

 

Security Measures

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure storage of customer and project records
  • Restricted employee access to personal and payment information on a need-to-know basis
  • Encrypted transmission of sensitive data submitted through our website
  • Regular review of our data handling practices

While we work hard to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

Children’s Privacy

Our website and services are intended for adults seeking countertop products and services for their homes or businesses. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us so we can address it.

 

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal or contractual retention requirements
  • Opt out of marketing communications at any time
  • Ask us how your information has been used and shared

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

 

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Address: 2201 Double Creek Dr #3004, Round Rock, TX 78664    Phone: [1 (737) 387-2266]

We’re happy to help with any questions about how we handle your information as part of your countertop project.